My dear ladies and occasional gentleman it is now 16 DAYS since SKECHERS SOLD Ronald an ODD PAIR OF SHOES.
The shop we purchased them from SKECHERS WESTGATE, OXFORD have still not sent the correct shoe.
SKECHERS UK suggested I email CUSTOMER SERVICES, which I did on the 4 April, NO RESPONSE (except to acknowledge receipt of email and tell me I now have a ticket!)
SADLY I think they DON’T CARE about Ronald having a £59 ODD PAIR OF SHOES
Interestingly SKECHERS have responded in 1 MINUTE to my new TWEET today, saying that CUSTOMER COMPLAINTS will get to my EMAIL or I could RING THEM.
They must have a lot of complaint emails if they still haven’t reached mine.
I pointed out that I have PHONED the SHOP THREE TIMES, HEAD OFFICE TWICE, I think it’s TIME they PHONED ME.
Of course in the OLD DAYS the SHOP would have POSTED THE SHOE with a PREPAID LABEL for me to send the ODD SHOE back, as I suggested to the MANAGER
Instead there are TWEETS, EMAILS, FACEBOOK & BLOGS but NO SHOE!